Home › Partner Guide
Partner Guide

Recommend, track, and withdraw commission with Mitra Resmi.ID

A step-by-step guide for Resmi.ID partners — from registering and sharing your referral link to tracking commission and withdrawing your balance.

  • 15illustrated sections
  • 4topic groups
  • ID · ENtwo languages

What's inside

Getting started

4 sections

How the program works, registering, the dashboard, and completing your account.

Referrals & promotion

3 sections

Referral link & QR, click history, inspiration, and the twibbon for promotion.

Commission & payouts

3 sections

Commission, customer invoices, and withdrawing your balance.

Account & help

5 sections

Profile, bank account, notifications, closing your account, and help.

How to use this guide

Search a topic

Type a keyword into Search the guide in the contents.

Follow the steps

Each section has ordered steps with screenshots.

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Click an image to enlarge, zoom, and pan.

Share a link

Every section has its own link — copy it from the address bar.

Home › Guide › About the Partner Program
Partner Guide

1. About the Partner Program

How the recurring 2% commission works and who the program suits.

mitra.resmi.id — the commission simulator for estimating monthly earnings.

Steps

  1. 1
    You share a personal referral link. Customers who sign up and buy Resmi.ID services through it are recorded as your customers.
  2. 2
    Commission is 2% of your referred customers' subscription transactions, counted once the invoice is paid. Domain purchases don't count toward commission.
  3. 3
    It's recurring: as long as the customer stays subscribed, every later paid invoice earns commission again.
  4. 4
    Try the earnings simulator on the home page: drag the number of active customers and the average transaction to see an estimated monthly commission.
💡
Registration is free, with no membership fee. Full rules are in the Partner Program Terms & Conditions.
Screenshot of About the Partner Program
All screenshots use fictional sample data (partner "Rina Wulandari"), not real partner or customer data.
Home › Guide › Registering as a Partner
Partner Guide

2. Registering as a Partner

Activate your partner account with your Resmi.ID (SSO) account.

Partner Registration — name, WhatsApp, and agreeing to the program terms.

Steps

  1. 1
    Open mitra.resmi.id and press Become a Partner. Sign in with your Resmi.ID account — don't have one? Create it on the same login page.
  2. 2
    On Partner Registration, check your Partner Name and fill in an active WhatsApp number. Email and username come from your Resmi.ID account and can't be changed here.
  3. 3
    Tick the Partner Program Terms & Conditions agreement, then submit. Your referral ID is created automatically and the partner dashboard opens right away.
ℹ
The registration page is currently available in Indonesian only.
Screenshot of Registering as a Partner
All screenshots use fictional sample data (partner "Rina Wulandari"), not real partner or customer data.
Home › Guide › Dashboard
Partner Guide

3. Dashboard

A one-screen summary of your referrals, commission, and balance.

Dashboard — welcome & total commission, four stat cards, chart, balance, latest customers, and traffic sources.

Steps

  1. 1
    The top card shows total commission earned and this month's commission. The four cards below: referral clicks (compared with the previous 30 days), registered customers, successful transactions, and total commission.
  2. 2
    Change the commission chart range: today, 7 days, 30 days, 6 months, or 12 months. Hover over a point to see the commission and number of customers.
  3. 3
    Commission balance shows the available balance, minimum payout, destination account, and status, with a Request Payout button.
  4. 4
    Latest referral customers shows your five most recent customers (See all opens Referral). Traffic sources groups clicks on your link: WhatsApp, social media, search engines, other websites, and direct.
ℹ
Clicks from chat apps, QR scans, or pasted links often carry no source, so they're recorded as Direct.
Screenshot of Dashboard — Top summary
Screenshot of Dashboard — Chart & balance
Screenshot of Dashboard — Customers & traffic sources
Top summary1 / 3
All screenshots use fictional sample data (partner "Rina Wulandari"), not real partner or customer data.
Home › Guide › Completing Your Partner Account
Partner Guide

4. Completing Your Partner Account

Three steps so you can receive commission and withdraw your balance.

The Partner account progress card on the dashboard — a three-step bar and links to each unfinished step.

Steps

  1. 1
    Identity verification (KYC) — press Verify Now to open verify.resmi.id and follow the steps. Its status can be under review, rejected, or approved.
  2. 2
    Complete your partner profile — add your WhatsApp number in Settings → Partner Profile.
  3. 3
    Add a payout account — save the bank name, account number, and account holder in Settings → Payout Account.
⚠
You can only request a payout once KYC is approved, a bank account is saved, and your balance reaches at least Rp100,000.
Screenshot of Completing Your Partner Account
All screenshots use fictional sample data (partner "Rina Wulandari"), not real partner or customer data.
Home › Guide › Referral
Partner Guide

5. Referral

Your referral link, QR code, conversion stats, customer list, and click history.

Referral page — link & QR, stat cards, referral customers, conversion summary, then click history by IP.

Steps

  1. 1
    Press Copy Link or the copy icon beside the link, or Share to open your device's share menu. Customers can also scan the QR code on the same card.
  2. 2
    Four stat cards: attributed customers, customers with orders, unique visitors (30 days), and conversion (30 days). Click a card to jump to the related section.
  3. 3
    Referral Customers can be searched and filtered by status (active, waiting, attributed). Conversion Summary totals clicks, unique visitors, customers, paid invoices, billing value, and the referral cookie period.
  4. 4
    Click History by IP logs the latest 50 clicks: time, IP (masked), page, source, and device — filter by source such as Direct, Google, or WhatsApp.
💡
The referral cookie lasts 30 days: customers who open your link and sign up within that period are still recorded as your referral.
Screenshot of Referral — Link, stats & customers
Screenshot of Referral — Click history
Link, stats & customers1 / 2
All screenshots use fictional sample data (partner "Rina Wulandari"), not real partner or customer data.
Home › Guide › Inspiration
Partner Guide

6. Inspiration

Short ideas on market opportunities, products, selling tips, and motivation.

Inspiration page — the inspiration card carousel and a recommendation per category.

Steps

  1. 1
    Pick a category at the top: Market opportunity, Products, Selling tips, or Motivation. Cards change automatically; hover or touch a card to stop it, or use the pause button.
  2. 2
    Cards with figures list their data source — tap it to open the original.
  3. 3
    Recommended for you holds one card from each category; the arrow opens it in the carousel. Press Copy referral link below to share it straight away.
💡
The opening card changes daily, so there's a fresh idea each time you open this page.
Screenshot of Inspiration — Inspiration carousel
Screenshot of Inspiration — Recommendations
Inspiration carousel1 / 2
All screenshots use fictional sample data (partner "Rina Wulandari"), not real partner or customer data.
Home › Guide › Partner Twibbon
Partner Guide

7. Partner Twibbon

Make a Mitra Resmi.ID profile frame complete with your referral QR.

Settings → Partner Profile, Partner Twibbon section — upload steps and the twibbon preview.

Steps

  1. 1
    Press Choose Photo and pick a square (1:1) photo with your face centred (PNG, JPG, or WEBP).
  2. 2
    The preview on the right uses your photo, partner name, referral link, and QR code straight away. Press Reset Preview to start over.
  3. 3
    Press Download Twibbon PNG, or Share to WhatsApp to share the image directly.
ℹ
If your device can't share images yet, the twibbon downloads automatically — upload it to WhatsApp or social media yourself.
Screenshot of Partner Twibbon
All screenshots use fictional sample data (partner "Rina Wulandari"), not real partner or customer data.
Home › Guide › Commission
Partner Guide

8. Commission

Total commission, running balance, monthly performance, and full history.

Commission page — total & withdrawable balance card, stats, chart, recent commissions, and commission history.

Steps

  1. 1
    The top card shows total commission earned and the balance available to withdraw — Request Payout opens the Payout page.
  2. 2
    Four cards: commission this month, running balance, lifetime commission, and number of paid invoices.
  3. 3
    Recent Commissions lists the latest transactions with order number, date, and status. Commission History holds every commission: period, customer, invoice, transaction value, commission, status, and date — searchable and filterable.
ℹ
Recorded means the commission is already in your balance.
Screenshot of Commission — Commission summary
Screenshot of Commission — Commission history
Commission summary1 / 2
All screenshots use fictional sample data (partner "Rina Wulandari"), not real partner or customer data.
Home › Guide › Invoices
Partner Guide

9. Invoices

Your referral customers' invoices, their payment status, and the effect on commission.

Invoices page — invoice stats, the referral invoice list, key notes, and total commission recorded.

Steps

  1. 1
    Top cards: active invoices, paid invoices, awaiting payment, and total billing value.
  2. 2
    Referral Invoice List can be searched and filtered by status — Paid, Waiting, or Issued. On phones each invoice appears as a compact card.
  3. 3
    Commission only appears on paid invoices; waiting or cancelled invoices show Rp0 in the commission column.
⚠
Refunds don't count: commission uses the net transaction value.
Screenshot of Invoices
All screenshots use fictional sample data (partner "Rina Wulandari"), not real partner or customer data.
Home › Guide › Payout
Partner Guide

10. Payout

Request a payout of your commission balance to your account and follow its status.

Payout page — balance & destination account, stats, payout history, steps, then the Request Payout window.

Steps

  1. 1
    Check your commission balance and destination account in the top card (Change opens the account settings).
  2. 2
    Press Request Payout. Enter the payout amount (at least Rp100,000 and no more than your available balance), then Submit Now.
  3. 3
    The finance team checks the bank details and amount, then sends the funds. The status in Payout History moves from Requested → Processing → Done (or Rejected).
⚠
The payout button stays disabled until KYC is approved, a bank account is saved, and the balance reaches Rp100,000 — the reason is shown under the balance. Bank fees and tax on commission are the partner's responsibility.
Screenshot of Payout — Balance & history
Screenshot of Payout — Request a payout
Balance & history1 / 2
All screenshots use fictional sample data (partner "Rina Wulandari"), not real partner or customer data.
Home › Guide › Partner Profile
Partner Guide

11. Settings: Partner Profile

Your partner name and WhatsApp number, plus the account cards alongside.

Settings → Partner Profile, and the Update Profile window.

Steps

  1. 1
    The Settings top cards summarise partner status, notification channels, saved account, and identity verification status. The SSO security card opens your Resmi.ID account settings.
  2. 2
    Press Update Data to change your Partner Name and WhatsApp. Email follows your Resmi.ID account and isn't changed here.
  3. 3
    Press Save Profile — a 6-digit OTP is sent to your Resmi.ID email. Enter it to save; use Resend if it hasn't arrived.
ℹ
Profile photo and password are managed in your SSO account — press Manage in SSO Account on the profile card.
Screenshot of Settings: Partner Profile — Partner profile
Screenshot of Settings: Partner Profile — Update profile
Partner profile1 / 2
All screenshots use fictional sample data (partner "Rina Wulandari"), not real partner or customer data.
Home › Guide › Payout Account
Partner Guide

12. Settings: Payout Account

The default account for receiving commission payouts.

The Payout Account tab and the change-account window.

Steps

  1. 1
    Open the Payout Account tab, then press Add Account or Change Account.
  2. 2
    Fill in the Bank Name, Account Number, and Account Holder Name as shown in your passbook.
  3. 3
    Press Save Account and enter the OTP from your email to confirm.
⚠
Payouts only go to the account registered in the dashboard. The account number is shown masked for security.
Screenshot of Settings: Payout Account — Payout account
Screenshot of Settings: Payout Account — Change account
Payout account1 / 2
All screenshots use fictional sample data (partner "Rina Wulandari"), not real partner or customer data.
Home › Guide › Notifications
Partner Guide

13. Settings: Notifications

Choose reminder channels for invoices, WhatsApp, and payout status.

The Manage Notifications window — three channel options.

Steps

  1. 1
    Open the Notifications tab, then press Manage Notifications.
  2. 2
    Tick Email Invoice (referral invoice updates), WhatsApp Alert (reminders to your registered number), and Payout Notifications (payout status from processing to done).
  3. 3
    Press Save Preferences.
ℹ
Dashboard notifications (the bell icon) are always on and are the main channel.
Screenshot of Settings: Notifications
All screenshots use fictional sample data (partner "Rina Wulandari"), not real partner or customer data.
Home › Guide › Closing Your Partner Account
Partner Guide

14. Closing Your Partner Account

Deactivating your partner membership without deleting your Resmi.ID account.

The Close partner account window — what happens and the OTP confirmation.

Steps

  1. 1
    On the Close Partner Account card (right column of Settings), press Close Partner Account.
  2. 2
    Read what happens: your referral link and code stop working and the partner dashboard is no longer accessible, while your Resmi.ID account and other services stay active.
  3. 3
    Press Send OTP & Close Account, then enter the OTP from your email to confirm.
⚠
You can't close the account while there's commission balance or a payout in progress — withdraw your balance first. If you register again later, your old account with its referral code and commission history is restored.
Screenshot of Closing Your Partner Account
All screenshots use fictional sample data (partner "Rina Wulandari"), not real partner or customer data.
Home › Guide › Help, Notifications & Language
Partner Guide

15. Help, Notifications & Language

How to reach the team, read notifications, and change the dashboard language.

The dashboard footer — the Need help card in the sidebar and the language picker in the footer.

Steps

  1. 1
    Press Contact Admin on the Need help? card in the sidebar to chat with the team on WhatsApp.
  2. 2
    The bell icon at the top right holds your partner account notifications; press Mark all as read to clear them.
  3. 3
    Switch between Indonesian and English with the language picker in the footer — you stay on the same page. On phones the main menu is in the bottom bar; press More for the full menu.
💡
The ☰ menu button at the top left collapses the sidebar on wide screens; your choice is remembered for next time.
Screenshot of Help, Notifications & Language
All screenshots use fictional sample data (partner "Rina Wulandari"), not real partner or customer data.

Still have questions?

Our team is ready to help with referrals, commission, or payouts.

Contact Our Team Open Dashboard